|ParentSquare Pitfall||Why it doesn't work||What to do instead|
|Attaching a pdf||PDFs are a pain, usually not ADA compliant and sometimes impossible to view on a phone.||Type what you want to say directly in the body of your post or message.|
|“Commenting” instead of “replying” on a post.||Parents won't see what you wrote if you comment under their question on a post.||Make sure to click the "reply" button under their comment and type in the "reply" box so they can see your answer.|
|Typing in ALL CAPS||People with visual impairments will hear this as an acronym, which is super annoying.||Use bold, underline, italics, different color fonts, or larger text to emphasize your points. (Just make sure to use darker colors that are easily read)|
|Including a .jpg with words in it (flier)||Fliers are so 2010. They're meant to be printed on paper, not read on a tiny phone screen. Plus, they're not ADA compliant.||Type (or copy & paste) the information directly in the body of your post. Insert a picture or graphic with no more than 5 words.|
|Not including alt text for images||People with visual impairments won't know what you posted.||When you add an image, click the "i" in the drop-down box to add a sentence briefly describing what's happening in the photo.|
|Failing to use all the available tools||Post Add-ons like "RSVP," "Forms," "Ask for Items," and "Request Volunteers" are there to make your job easier.||ParentSquare has lots of great tools, so use them!|
|Asking for student's name, grade and class in Forms||ParentSquare already knows this information and includes in it your spreadsheet. No need to ask twice!||Use ParentSquare forms instead of Google Forms to make it easier for parents. Fewer questions and more convenient.|
|Not adding events to your calendar||Adding events to the calendar makes it easy for parents to see what's coming up. You can also include RSVP and automatic reminders so they don't forget!||For school-wide events, ask your school secretary to add it to the school's Google Calendar.
For classroom or private events, use the "Calendar Entry" in Post Add-ons.
|Over-communication||When parents are bombarded with too many messages, they start to tune out and end up missing important information.||Create a regular cadence for classroom communications - once a week or once a month, with all the important updates for your class. Use
"Messages" to communicate with individual parents about their child's achievements.
|Replying to Emails||Parents will not see your message if you reply to any email coming from firstname.lastname@example.org||Click the "View or Reply" button in your email or open the ParentSquare app to reply from within ParentSquare.|