P-EBT Card Q&A
How do I activate my card?
To do this, call 1-888-328-2666.
You will need:
- The 18-digit card number
- The date of birth of the child whose name is on the card
- Enter zeros (0), when asked for an SSN
For questions, or if you need a replacement EBT card, contact CT DSS Benefit Center at 1-855-626-6632 and follow the prompts.
How much money will be on the card?
How do I access my SNAP benefits?
If the store’s EBT machine is not working, the store may do a “manual voucher transaction.” They will fill out a form
and ask you to sign it. Make sure the amount is correct before you sign it.
How do I check my balance?
There are no limits on the dollar amount or number of SNAP transactions you can make each month. EBT card usage is subject to account balance and availability of funds.
Your account may be adjusted to fix system errors.
What foods can I buy with my EBT card?
Why am I receiving this card?
You did not apply for these benefits. You are automatically eligible for these benefits because school is not in session at this time.
It can be used for food items anywhere SNAP/EBT benefits are accepted.
Participation in the program is voluntary. If you choose not to participate in the program, you do not need to call and select a PIN number.
Instead, please dispose of your card by cutting through the magnetic stripe and discard the card in a secure manner.
These benefits are only meant for your household, you should not transfer the card to someone else if you choose not to participate.
How do I reach customer service?
What students are eligible for this benefit?
What if my child does not attend Naugatuck Schools?
When will the cards be mailed out?
Will this replace school meals?